Dear Valued Clients,

On March 30th, 2020, The Governor issued Executive Order 20-03-30-01 which requires all persons not engaged in “essential activities” to stay home; however, veterinary services are considered essential business.

In light of the Governor’s stay-at-home order, the State has issued new guidelines for veterinary hospitals to abide to during this State of Emergency which, only permit essential services until the State of Emergency is lifted. 

As an essential business, we play a critical role in supporting public health through veterinary care. We understand that these are unprecedented times and our number-one priority is the health, safety, and well-being of our clients, staff, and our community during this COVID-19 pandemic.

We are taking necessary steps to continue to offer essential care to pets in need as long as we can maintain a safe and healthy environment for our staff and clients.

At this time, we will need to postpone all routine and elective procedures until otherwise stated. This includes yearly wellness exams, routine vaccines, lab work, spays, and neuters. Please note, it is still essential to have Rabies and Lepto vaccines updated in order to prevent another public health hazard during these times.   

We will continue to take the following measures so that we may continue to serve you and your pets while attempting to limit the spread of this virus.

In order to maintain appropriate distances, we ask that you DO NOT ENTER the building upon arrival. Please call us from your vehicle at 301-622-2115 to let us know that you’ve arrived. We will send a technician out to retrieve your pet(s) and collect medical history from you.

While the doctor is performing the exam, please remain on site in your vehicle. The doctor will call you to discuss the results of the physical exam and any recommendations at that time.

We will take credit card payments over the phone after the exam is completed. A technician will then return your pet(s) to your vehicle.

Additionally, any client who is showing signs of illness or believe you have been exposed to the coronavirus, should reschedule their appointment.

We appreciate your patience and understanding as we face this challenge together. We hope that everyone stays safe and healthy!

Sincerely,

The Doctors and Staff of Fairland Animal Hospital